Privacy Policy

Last Updated: March 13, 2026

Nextgenfix (“we”, “our”, “us”) operates the Nextgenfix mobile application and website (“Platform”).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

Personal Information

When you use our platform, we may collect:

Mobile number (used for OTP login and order communication)
Name
Email address (optional)
Delivery addresses
Family or friends’ information added for group orders
Referral information

Order Information

We collect information related to:

Food orders placed
Saved meals and preferences
Scheduled orders
Loyalty rewards and referrals

Technical Information

We may collect:

Device information
IP address
Location data
App usage analytics
Push notification tokens

How We Use Your Information

Your information is used to:

Process and deliver orders
Provide order updates and notifications
Enable OTP login and account authentication
Show personalized food recommendations
Manage loyalty rewards, missions, and referrals
Improve platform functionality and user experience
Comply with legal obligations

Sharing of Information

We do not sell personal data. Information may be shared with:

Delivery partners for order fulfillment
Payment gateways for transaction processing
Kitchen/POS systems for order preparation
Analytics providers (GA4, Mixpanel, etc.)
Legal authorities if required by law

Data Security

We use appropriate security measures including encryption, access control,
and secure infrastructure to protect your data.

Data Retention

We retain your information for as long as your account remains active or as required by law.

Your Rights

You may:

Update your personal information
Delete your account
Opt out of marketing notifications

To request account deletion or data access, contact us.

Contact

Email: support@nextgenfix.com
Phone: +91 70152 20515